No hidden charges and no sales pitches. The wait time was a bit long—over an hour—but that's understandable since there were likely many flights arriving at the same time. I booked a Corolla, but when choosing the car, there were actually SUVs available. To save on fuel and for safety, I opted for the Altima, which can be considered an upgrade. The return process was very efficient; while we were moving our luggage, the staff member had already completed the inspection and sent the final bill to my email.