The perfect experience of renting a car!

When renting the car, we were only informed about one option for ezpass rental at $16.99 per day, without mentioning any other alternatives. After 9 days of rental, the total cost including service fee and tax was $145. However, we only needed the toll pass for 3 days. We could have chosen to pay the ezpass rental fee and then pay the actual toll charges. Additionally, Thrifty's ezapass rental fee is higher than other rental companies at $12.99 per day. The slight savings on the car rental fee does not offset the higher toll device rental fee.

They didn't aggressively push insurance. After seeing my order, we talked for less than 5 minutes before they informed me to pick up the car. I could choose any car in the same category.

With big companies, long queues can be unbearable and some people wait over an hour for their car. Here, both pickup and drop-off were fast.

Choosing the model and price on the app is crucial. I didn't realize they were not the same rental company. When returning the car and renting another one, I was informed it was a different company. I had to walk a long distance from one rental company to another. When returning and renting a car at the same time, the app should have a notification feature!

The counter stuff always offer more things to contract. Becames more expensive.