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Live chat Email us Service Code: 8676821080
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Reviewed: Thu, Aug 8, 2024
About Alamo: 10.0 /10
Overall satisfied with the experience. The vehicle was upgraded to an XC40, which could fit three 24-inch suitcases perfectly. The built-in Google navigation system was very convenient to use. The only downside was that the car wasn't provided with a full tank of gas; it had just over half a tank. The staff mentioned that there were no gas stations nearby and suggested prepaying for half or a full tank, which made leaving some gas in the tank a bit tricky. I just returned the car a few days ago, so I'm not sure yet if there will be any additional charges.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo London Heathrow Airport

Yedda Murray

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Reviewed: Tue, Aug 19, 2025
About Alamo: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Doris Harvey

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Reviewed: Thu, Jul 31, 2025
About Alamo: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

Les Strong

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Reviewed: Fri, Mar 15, 2024
About Alamo: 10.0 /10
The overall process was quite smooth
About QEEQ: 10.0 /10

M.Vardalia

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Premium | Mercedes-Benz C Class or similar
Reviewed: Wed, Feb 19, 2020
“It was OK”
About Alamo: 7.7 /10
The selection of cars in their premium is getting very shallow and not very good. The price when you want extend my 2 days was more than the price I paid for the 7 days.
About QEEQ: 7.0 /10
Very stupid process of having to send your rental agreement to you after my rental period has finished. I have paid you for the hire, then after I have returned the car you want me to send you my invoice to give me points I have earned by already spending the money. Utterly ridiculous from your company, you were better last year, this year becoming a joke.

S.Lee

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Small SUV | Nissan X-Trail or similar
Reviewed: Fri, May 17, 2019
“Good experience overall”
About Alamo: 9.3 /10
It was easy to find the counter in the airport and get to the car. Counter staff at pick-up were helpful, efficient and informative. Car provided was as stated. Car return was quick and efficient. So far it has been a good experience.
About QEEQ: 8.0 /10
Booking website was user-friendly and easy though it would be helpful to include extra driver fee information

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