Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Booking was quick and easy through QEEQ, reasonable price.

Staff at Beziers downtown office were super friendly and helpful and offered to translate in english for me, which was very generous.

Great service all round!

Our flight landed early and we got through baggage handling and passport control early which meant we were an hour early to pick up the rental. However thrifty would not let us pick up the car or even queue up until the time we had scheduled not even for an additional price. The car was there and ready so this seemed really odd

Loved the price drop protector, you had to be quick but I did save a considerable amount

Was warned to be very careful and read terms, surcharges at every wrong move. I followed their rules and all was ok. Phew! Leave enough time at drop off for checkover/handover, just dropping keys off and running to catch flight could be costly.

The car was dirty inside. Was not a fiat 500. It was a small Kia. Had to press the clutch several times to get in gear at times.