Europcar MUSHRIF MALL Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Ple......

S.Kaipally

United Arab Emirates

Reviewed: Tue, Jan 28, 2025

About Europcar: 4.0 /10

The car was dirty, smelly, and scratched all over. This is not what one expects when renting a car. Furthermore, it was the first time that the credit card was required to be in the same name as the driver.

About QEEQ: 8.0 /10

Reply by Qeeq:
Thank you for sharing your feedback on QEEQ. We apologize for any inconvenience you may have experienced. Your valuable feedback will be promptly escalated to our supplier so they can address the issues and enhance their service quality. We will make sure to request the supplier to maintain the vehicles in neat condition at all times. We appreciate your feedback and eagerly anticipate the opportunity to serve you again in the future.

Europcar

Abu Dhabi

United Arab Emirates

Mini Van | Kia Carnival or similar

2-day rental

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N.Le Brun

United Arab Emirates

3-day rental

Small SUV | Nissan X-Trail or similar

Reviewed: Thu, May 22, 2025

About Europcar: 9.0 /10

The staff were attentive and worked tirelessly to get us away asap at time of collection and again upon return. Thorough with checking vehicle condition both pre & post hire.

About QEEQ: 10.0 /10

I have hired 3 vehicles through QEEQ within 2 months whilst holidaying in the USA & Dubai and couldn't fault either experience with QEEQ. I have read average reviews but my experience in 3 occasions has been excellent. In fact in the first occasion my flight was delayed and they were very easy to deal with via the app. 5 stars for me.