Very satisfied. Rented for two days and drove 1000km. The car was very easy to drive, though it took some time to get used to driving a manual for the first time. The car had no issues.
The store is difficult to find as it is located in an underground parking garage. You have to enter through a small entrance and go down to the third basement level.
The service attitude at the AVIS Paris airport branch was terrible, terrible, terrible. In 2 years and 3 rentals, even with no one in line, the procedure took over 2 hours. Just think, we had already been on the road for 2 days and flying for over ten hours, we were exhausted. Additionally, the car was not what we reserved, and it was parked on the airport expressway, so we couldn't check the vehicle, familiarize ourselves with it, or install a GPS. We just had to drive away immediately. Deceptive practices, forcing unnecessary insurance, a tank of gas, and other services on us. After returning home, they deducted €35 per car from us for supposed violations we knew nothing about. It was a long appeal process, and Rent-A-Car helped us recover some of the losses. I hope Rent-A-Car can better communicate with their partners.
it's the worst company. when you rent some car you want amability, and HONESTLY. And in the office i found meny people whit the same problem than me. we arrived more later (for the travel) and they ask u$100 for the delay in take the car later, just one example.
Really bad service.
Es una lastima el mal servicio y falta. ala honestidad, entre todos los empleados solo encontramos una persona amable y con eficiencia par atender.
Je n'ai pas eu de rehaussseur bien que j'avais souscris l'option.
About QEEQ:10.0/10
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Customer Service
Very easy process and great service.
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