Both pick-up and drop-off were very smooth. I purchased QEEQ's full insurance, and the staff did not try to upsell any additional coverage. During pick-up, the staff helped with luggage handling and thoroughly explained how to use the car. The in-car navigation was set to my preferred language, making it very convenient to use.

Very satisfied

Nobody at the rental counter when arriving and door locked. Tried calling the two phone numbers stated on the door, no answer. Went to the garage and was disrespectfully met. Waited till the delivery guy went to the third vehicle without looking at me. He said I had to repass by the counter, his colleagues had said I could wait wherever I wanted. Had to wait for two persons at the counter… Lost an hour at the pick up.