Great service! Once you complete the paperwork, they tell you the parking spot number. You just go upstairs to the parking lot and drive away on your own. However, the waiting time is incredibly long! There are more people here than at other rental companies nearby. It seems to be because their system shows it as within walking distance from the airport, which it is not! All rental company counters are outside New Orleans Airport and require a shuttle bus to a unified rental building.

The wait in line to pick up the car was a bit slow. Eventually a third agent began processing which sped things up. As seems typical these days, there was high pressure to add supplemental insurance and the prepaid gasoline option, which I declined. When picking a car we were told to pick any car in a certain section. Three were there and all three had "do not rent- lost keys" signs so we had to go back and get redirected to another section. After we got the car, everything else was great- no problems. The car was fine and got very good gas mileage. Returning the car was quick and easy.

Great service, good car! A little dated but worked fine throughout the trip. Amazing gas mileage! A bit tricky to find the center upon return. Follow signs, not GPS.

Easy to use.