Enjoyed car that was in decent condition but the shuttle bus was unpleasant due to broken a/c

The representative at the counter kept telling me that EasyCars went out of business and wanted to charge me a higher rate. At return the charges were correct. Also car needed new windshield wipers.

Was not happy with front counter lady she was rude and did not care how she inconvenienced us and offered no solutions to problem

Great website will definitely use again

When I arrived at the counter, the first problem was the type of car they had for me. I specifically rented a Chevy Impala, but was told I was getting a Ford Fusion. When I asked why I wasn't getting an Impala, the girl told me they don't have Impalas, and acted like they don't even carry them. I reluctantly agreed to the Fusion, but then was told there is a $500 deposit because I'm a local! Why? That's the company's policy. Period. I'm a 64-year old grandmother, so are they afraid I'll take it? Makes absolutely no sense. So, I asked if there was a rental agency that did not charge a deposit. No. Okay, who has a smaller deposit? Well, you can try them (pointing to Dollar/Thrifty) or them (pointing to Avis). I walked to the next counter (Dollar/Thrifty) and asked for an Impala and how much was their deposit. Yes on the Impala with a $200 deposit. I was going to a funeral about 300 miles away, and didn't trust my older car, so it was important to me to have a comfortable car. I will NEVER do business with Fox again.

The Fox salesman did try to sell us a lot of stuff that we did not need. He tried to sell us the upgrade for an additional $375.00. Then when there was only one full size car on the lot, they gave us a "roomier" SUV.

Easyrent cars gave us a killer price and i will use them again if at all possible. Good Work!

I've made a payment far above the amount already agreed.