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Live chat Email us Service Code: 6474577193
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Reviewed: Mon, May 27, 2024
About Apex: 8.0 /10
Rented the car in Melbourne and returned it in Sydney, which was quite convenient and trouble-free. The staff in Sydney were very polite. The gentleman in Melbourne, a Caucasian, might not have had enough sleep as he didn't smile at all. We got an MG and were specifically told to use 95-octane petrol. However, we couldn't find any 95 on the way, so we used 98 instead. When we arrived in Sydney, the staff there told us 91 was fine.
About QEEQ: 10.0 /10

Relevant Reviews on Apex Melbourne Airport

Max Adam

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Reviewed: Mon, Sep 23, 2024
About Apex: 10.0 /10
Amazing car rental company! The process is straightforward and convenient. Pick up the car and go, and return is just as fast. Car collection takes 5 minutes, and returning the car takes only 30 seconds.
About QEEQ: 10.0 /10

Arthur Norton

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Reviewed: Wed, Feb 7, 2024
About Apex: 10.0 /10
Pickup and return were super easy, and the car was great.
About QEEQ: 10.0 /10

Y.Birnbaum

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Wed, May 6, 2020
“convenient car rental, but no flexibility after booking was made”
About Apex: 9.0 /10
very nice and helpful staff at pick up, the car was great. only problem I had is with drop off. I wanted to change the drop off location from the airport to downtown and customer service didn't agree arguing that the car was already booked for another ride from the airport the same day. this is a 30 minutes drive from one branch to another, I'm sure they could have find a way to solve it if they wanted.
About QEEQ: 10.0 /10
I had to cancel another booking I had and change to this one, and it was smooth and easy.

Abdul Moiz

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Intermediate | Hyundai Elantra or similar
Reviewed: Wed, Sep 4, 2019
“Very good.”
About Apex: 10.0 /10
Car was in very good condition and drove pretty well. The staff were helpful and cooperative.
About QEEQ: 10.0 /10
Having many car choices with several rental companies on one platform was very helpful. Booking process went smoothly as well. The only annoying thing was that the exact amount for security deposit wasn't mentioned in my booking. Only when I went to pick up the car I came to know that I had to pay the full excess upfront as a security deposit, which was a lot.

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Mar 12, 2019
“Good experience.”
About Apex: 8.0 /10
When we picked up the car the guy at the counter said it would be alright if we brought back the car with 75% full tank. By the drop-off the lady asked why it wasn't full. Bit of miscommunication there, but in the end 75% was fine.
About QEEQ: 8.0 /10

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