Enterprise Cologne Train Station Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Camille FitzGerald

Germany

Reviewed: Sun, Jun 9, 2024

About Enterprise: 10.0 /10

The overall process was quite smooth, the only issue was having to walk a few hundred meters to pick up the car.

About QEEQ: 10.0 /10

Enterprise

Cologne

Germany

1 days rental

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Sabina Michael

Germany

1 days rental

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Berlin

Germany

Reviewed: Thu, Jan 25, 2024

About Enterprise: 10.0 /10

The service was excellent and very patient.

About QEEQ: 10.0 /10

Kitty Evans

Germany

1 days rental

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Stuttgart

Germany

Reviewed: Tue, Oct 11, 2016

About Enterprise: 6.0 /10

I rented a Passat but got an Opel station wagon. It felt average to drive, but the trunk was quite large.

Evangeline Den(n)is

Germany

1 days rental

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Berlin

Germany

Reviewed: Sun, Sep 6, 2015

About Enterprise: 8.0 /10

The service was just average, but there were no issues.

About QEEQ: 10.0 /10

Emily Cowper

Germany

1 days rental

Reviewed: Thu, Jun 30, 2016

About Enterprise: 8.0 /10

The store didn't even ask me and just added full coverage, charging me several times more than the rental fee. It was absurd! Later, I switched to an automatic because the manual was too hard to drive and discovered I had full coverage. Since I had bought comprehensive insurance from QEEQ, I only needed basic coverage. It took forever, but the fee was already charged. Not sure if they'll refund the difference. So frustrating!