Voiture en très mauvais état ! baddest experience!

We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.

All the service providers at the front desk were rude and unprofessional. Such as rolling their eyes, complaining about the customers, not being patient to those with language barriers, testy when you ask questions. When I called the company about a question I was on hold for 30 minutes and no one answered. Also because I rented the car for 26 hours they charged me for 2 FULL DAYS.

I can promise you I will never rent from Fox and I will tell this terrible experience for all of my friends.

The car was exactly what we needed and reserved for us. The issues began when we had a flat tire and needed assistance. Roadside assistance and customer service through fox was horrendous. Luckily my husband was able to put on a spare and we drove to the nearest fox location to swap out the vehicle. They did proceed to charge us since we did not fill up gas on the way with a donut on the car. Classy service.

Would use again.

Wait time was more an hour to pick up the car i received, the staff tried to upsell everyone over and over again. Car I ordered was unavailable. Return area has no carts to help getting luggage to terminal. Staff is at Fox is generally disinterested. Will never rent from Fox again.