Very poor

Staff was very unhelpful at the start and unhappy to provide any support. Later on the manager intervened and she was brilliant.

There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,

The car had a lot of mileage and didn’t have any new features Good service

Not enough description of the car on the sight

The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!

The best site I have ever used, keep the good job!

We had booked a SUV and when we go to the counter we were told they do not have it. We were given a mini van. The car was horrible and did not even have a charging spot. After persuading the staff we were asked to come the next day to get the SUV. It was a long drive for us with all the traffic. This spoilt our vacation.

We expect better service and the booking site should also ensure that the type of car booked is available at the site.