The car I originally booked wasn’t available, so they switched me to a bigger MG instead,

Pretty good, communication went smoothly.

This store is the first one in the car rental area, making it easy to find. The car was very new and there were no additional charges.

Aircon didn't work ,but the car was clean, and economical

Helpful when I had to change the pickup time

We waited for more then an hour to pick up our car and the then the desk staff were grumpy and made me feel that I was making a big mistake not taking out their insurance. They told me that my own insurance wasn’t good enough and that I would definitely be paying some money to them by the end of my trip. They told me ‘good luck driving here’.