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Live chat Email us Service Code: 3218892217
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Reviewed: Mon, Aug 5, 2019
About Europcar: 8.0 /10
The service attitude was good, and they didn't push us to buy insurance. Initially, they gave us a diesel car, but we requested a petrol one, and they changed it after letting us inspect it. When returning the car, the on-site inspector insisted that the fuel tank wasn't full, but the issue was quickly resolved after we spoke to the staff at the office. Overall, the service attitude was quite good.

Relevant Reviews on Europcar in Germany

Diana Coverdale

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Reviewed: Sun, Jul 14, 2019
About Europcar: 2.0 /10
There was a 5cm scratch on the rear bumper, and they charged me 390 euros for it. Based on my previous experience, this kind of scratch wouldn't be considered damage in the US, UK, or China. Fortunately, I had scratch insurance, so I claimed it when I got back home.
About QEEQ: 10.0 /10

Ingemar Katrine

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Reviewed: Wed, Oct 10, 2018
About Europcar: 10.0 /10
Excellent car rental company. Our train was canceled, making us 3 hours late for the pick-up time. Our phone had no signal, so we had to ask QEEQ for help. Thanks to QEEQ and Europcar, not only were we able to reschedule the pick-up, but they also proactively upgraded us to an automatic car. A very pleasant first overseas car rental experience!
About QEEQ: 10.0 /10

Ivy Eliot

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Reviewed: Thu, May 3, 2018
About Europcar: 8.0 /10
The staff couldn't provide the car we wanted, but their attitude was good.
About QEEQ: 8.0 /10

Cora Hume

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Reviewed: Mon, Nov 6, 2017
About Europcar: 10.0 /10
The parking lot is separate from the store, which is slightly inconvenient. Not as good as Store No. 2.
About QEEQ: 10.0 /10

Letitia Taylor

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Reviewed: Fri, Feb 28, 2014
About Europcar: 8.0 /10
Customer service attitude was mediocre and seemed unfriendly towards Asians. They kept pushing for the purchase of full insurance. However, picking up the car was convenient, and the vehicle was very new. I reserved two cars, one of which had only 1060km. Overall, not bad.
About QEEQ: 10.0 /10

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