There was almost no waiting in line, and no upselling.

Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

This is a small local Australian company, but they offer professional service.

The pick up process is longer than expected, about 20 mins per customer plus line up time.

Very helpful staff , Didn't wait too long

Loved everything My choice of car rentals on my next trip to.sydney