The car pickup process was very slow, and the staff were inefficient. They didn't try to upsell insurance, just informed me about the liability in case of an accident. Communication in English was absolutely fine.

It would be helpful if the pickup and drop-off locations were described in more detail to make them easier to find. This is especially important for locations at train stations and airports, where there are no specific building numbers. More detailed address information is needed.

l will not use Budget,when I asked to add me to the driver, they want charge double.and not pemmitted to change the driver's name, not permitted to change credit card

It's good

In 3 out 4 rentals try to up sell. This time even got lower category than what i have booked and paid. Asking the client about the persons and luggage in the car might be ok during holiday season, but then you should adjust the rental fees as well. Otherwise delivery what has been booked! Will focus to book with Europcar and Sixt, which don't push the upselling (in my experience). Counter in Nice had to less staff to handle the long line and they should know it, because it's holiday season.