I used a JCB credit card to rent the car. The staff initially said it couldn't be used and refused to swipe it, then spent half an hour trying to sell me insurance. After some negotiation, the staff finally tried my card and it worked. Later, I received an unexplained charge, and was told it was for a late return. After providing evidence to dispute this, I was then told it was for an early return. This explanation is unacceptable to anyone reasonable. Instead of taking responsibility, they gave various excuses with no convincing justification. The car rental experience was very poor!

Waited at the airport for almost an hour before being picked up, nobody answered the phone

Amazing service.

Easy online experience.

The staff were friendly and great. Excellent value for money.

Car didn’t meet any expectations. It was very old, did not even have USB port, Interiors were worn off and dirty. Car was making noise all the time, steering wheel was hard to control (no power steering Despite being automatic). Car pickup was not great and it consumed lot of fuel. Overall a very very bad experience.