The vehicle is in excellent condition.

Very efficient.

When we drove to Palm Springs, we discovered a slow tire leak. We went to the office to exchange cars, and they didn't charge any fees at all. We just got another car.

Like: Hertz upgraded my vehicle and the Hertz staff were REALLY VERY NICE.
Dislike: EasyRentCars gave me a great price but then I realized that was because it was NOT an airport location, but at a downtown location near the conference center. I had to Uber over there to to get the car (for about $25) and pay a $24 fee to return at the airport. While I still saved some money, it was not much and I would likely have opted for an airport location option if it had been made more obvious.

Like: First time traveling so far away from home and the staff helped get us to the correct area of the airport by dropping us off instead of trying to navigate through the garage to the shuttle back to the airport!