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Live chat Email us Service Code: 3863961217
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Reviewed: Tue, Aug 9, 2022
About AVIS: 2.0 /10
The service of AVIS is terrible, but the price is cheap. The car condition is very bad, it constantly reminds for maintenance, probably due to poor upkeep. The tires are heavily worn, making it hard to control at high speeds. Also, don't expect a specific car model, you will get a similar class of car. The most unacceptable part is that they charged me for a whole day for returning the car one hour late without any explanation. The rental price is cheap, cheaper than other companies, which is their only advantage.

Relevant Reviews on AVIS in United States

Irma Houston

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Reviewed: Wed, Jun 18, 2025
About AVIS: 6.0 /10
The vehicle's condition and driving experience were great. When picking up the car, I asked about charges for additional drivers and toll fees. The staff said that spouses are considered as joint drivers, so there would be no extra charges, and all toll fees were included—no need to worry. However, after returning the car, extra charges were applied, including toll fees, charges for additional drivers, and unused towing fees, totaling around $300!

Martha Orlando

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Reviewed: Wed, Nov 13, 2024
About AVIS: 10.0 /10
The shuttle service for pickup is quite convenient.
About QEEQ: 10.0 /10

Andy Carmen

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Reviewed: Wed, May 1, 2024
About AVIS: 10.0 /10
Efficient service with no queues. The staff were very nice and upgraded me to an SUV, which was a hybrid and very fuel-efficient. The car was in excellent condition, very new and very clean.
About QEEQ: 10.0 /10

V.V

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Standard | Toyota Camry or similar
Reviewed: Thu, Sep 21, 2023
“Helpful and nice counter staff.”
About AVIS: 9.0 /10
The counter staff was great!
About QEEQ: 10.0 /10
We had many troubles to leave the car beacause of the location. It was in the center of NYC, anyway the counter staff really helped us to leave the car in the correct location.

A.Jonsson

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Small SUV | Ford Escape or similar
Reviewed: Thu, Nov 24, 2022
About AVIS: 9.0 /10
We didn't get the car we wanted. After help from the customer service agent we got an upgrade so overall very happy that it all worked out in the end
About QEEQ: 10.0 /10
Very good and easy to book

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