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Search for Europcar Car Rentals in Edinburgh
Reviewed: Thu, May 11, 2023
About Europcar: 2.0 /10
I booked a 5-door car, but initially, they gave me a 2-door small car. They kept telling me the car was too small and suggested I upgrade. They also tried to sell me insurance. When I had a problem with my credit card while paying, they asked me to wait aside and treated me unfriendly. Finally, after negotiating, they gave me a Volkswagen POLO. I've rented cars abroad before and most of the time you get an upgrade, but this time it was a downgrade. The attitude was noticeably worse after I refused to buy insurance or pay extra to upgrade the car.
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Europcar
Edinburgh
United Kingdom

Relevant Reviews on Europcar in United Kingdom

Ingram Matthew

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Europcar
London
United Kingdom
Reviewed: Thu, Jul 26, 2018
About Europcar: 8.0 /10
Very strict. Even if you arrive early and there are no other customers, they won't serve you! This is my fourth time renting from this location.
About QEEQ: 10.0 /10

D.O'Keeffe

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Intermediate | Skoda Octavia or similar
Europcar
Liverpool John Lennon Airport(LPL)
Liverpool
United Kingdom
Reviewed: Tue, Aug 20, 2019
“Excellent Service, will use them again next trip”
About Europcar: 9.3 /10
No issues with europcar, great value for money, great staff, will use them again next trip, car was great,
About QEEQ: 10.0 /10
Will defo use again next trip. Easy process. No problems and everything was as advertised. Good experience.

t.luojunfenge

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Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Thu, May 30, 2019
“very good”
About Europcar: 8.0 /10
good
About QEEQ: 10.0 /10
good

Y.Li

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Mini Van | Peugeot 5008 5 Seats or similar
Europcar
Exeter Airport(EXT)
Exeter
United Kingdom
Reviewed: Wed, Aug 1, 2018
“Service satisfactory... had initial issue with car”
About Europcar: 8.0 /10
Like: Pick up.. easy to find location.. staff was helpful.. They didn’t have the car I reserve... was offered a Vauxhall Zafira or a upgrade to MB E Class - I choose the upgrade for a reasonable price- Very comfort car to drive in long road trips.
Dislike: Car wasn’t clean inside or outside (I let this issue go as I have a very long drive ahead, the interior was dusty in parts and bird poop is baked by the sun onto car body and windscreen).. the car had a issue with one of its power window—- kept opening itself (so I need to drive back to rental office to have it fixed).. although the car had low mileage about 13,000 miles - the are signs of abuse within the car’s interior
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N.shah

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Compact | Volvo V40 or similar
Europcar
Heathrow Airport T5(LHR)
London
United Kingdom
Reviewed: Mon, Jun 4, 2018
“Excellent”
About Europcar: 10.0 /10
Like: Help at drop off section by the staff. They expressed we could drop off the car and leave the keys and parking tag in the morning and need to drop the car at night.

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