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Search for Europcar Car Rentals in Edinburgh
Reviewed: Thu, May 11, 2023
About Europcar: 2.0 /10
I booked a 5-door car, but initially, they gave me a 2-door small car. They kept telling me the car was too small and suggested I upgrade. They also tried to sell me insurance. When I had a problem with my credit card while paying, they asked me to wait aside and treated me unfriendly. Finally, after negotiating, they gave me a Volkswagen POLO. I've rented cars abroad before and most of the time you get an upgrade, but this time it was a downgrade. The attitude was noticeably worse after I refused to buy insurance or pay extra to upgrade the car.
car image
Europcar
Edinburgh
United Kingdom

Relevant Reviews on Europcar in United Kingdom

Matthew Horatio

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Europcar
Oxford
United Kingdom
Reviewed: Tue, Feb 25, 2025
About Europcar: 8.0 /10
Overall quick and efficient service, very satisfied. However, I later realized that the fuel tank was not full at the beginning, even though they claimed it was (the tricky part is that it’s hard to notice at first glance that it's not a full tank).
About QEEQ: 10.0 /10

Pamela Crofts

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Jul 11, 2024
About Europcar: 8.0 /10
The staff was very friendly and kept suggesting an upgrade. You can negotiate prices too. However, the car was too large to drive comfortably in the UK.

Chloe Roland

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Europcar
Glasgow
United Kingdom
Reviewed: Thu, Jun 10, 2021
About Europcar: 2.0 /10
Unjustified charges at drop-off. Though the car was picked up and returned at the same location, they claimed it was a different location.

Clyde Zephaniah

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Europcar
London
United Kingdom
Reviewed: Wed, Aug 3, 2016
About Europcar: 6.0 /10
The car was scheduled for pickup at 10 AM, but I didn't get it until 11:30 AM. The rental staff do not speak any Chinese, so don't expect them to explain much unless you understand English. They don't work on Sundays. To return the car, just drop the keys in the mailbox.
About QEEQ: 8.0 /10

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Small SUV | Nissan Qashqai or similar
Europcar
London
United Kingdom
Reviewed: Thu, Jul 4, 2019
“Didn't get the car I booked and took over an hour to collect.”
About Europcar: 6.3 /10
I didn't get the car I booked as they had 'overbooked'. It took over an hour to collect due to slow processes and being understaffed for the amount of collections due. Limited choice of cars left as they had overbooked. They said they couldn't even given us a partial refund as we booked with a voucher through easycar. I won't be using Europcar again.

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