Worth every penny

The service attitude was very good, but it was not easy to contact them by phone after the accident, and the response was slow.

The car rental office is right at the airport, very easy to find once you exit. The counter staff were very friendly and the paperwork was processed quickly.

I took my rental car from Heathrow. At Manchester airport, the car had a flat tyre. I managed to drive to Europcar at Manchester Airport to get it repaired. But they decided to provide me with another car. Same model Toyota Corolla Hybrid. The guy who attended to me was MAURICE. Grateful to him for his prompt action and very fast to provide with another car. At the end of the journey I have to thank the front desk at Heathrow airport for convincing me to take the Hybrid Toyota. I ended up driving almost 1100 miles and it really save the fuel. Europcar was also flexible for me to drop the car in London instead of Heathrow. (drop box was available) this is my second time renting from Europcar.

I swap with another car so no comment on that matter.

Like: Really good customer service and the gentleman came and opened up the warehouse late at night so I could drop the car off.
Dislike: The car was clean and modern, but slow. Next time I'll spend a little more money and choose a better car.