Very satisfied

The waiting time was extremely long. I arrived early to avoid any issues with my order and to cancel if needed, but the long wait made it impossible to cancel my order. Alamo did not accept the driver’s license translation from other companies, preventing me from picking up the car. I have used this translation at Hertz and Europcar without any problems and confirmed this with other companies. Alamo was the only one that did not accept it and did not allow me to cancel my order. QEEQ also refused to give me a refund. Therefore, I am very dissatisfied with the services of Alamo and QEEQ!

Service was quite good. We arrived late and had to change the car. Both pick-up and drop-off went smoothly.

An excellent self-driving trip

Counter staff very helpful. Vehicle was supposed to have full tank but didn’t but they accepted this without issue in return.