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Alamo, Hamburg Airport Car Rental

Alamo 1000+ ratings, 6 reviews

Hamburg, Hamburg, Germany

7.5 / 10 Good

Alamo - Hamburg Airport Information, Car Rental Instructions & Policies

Address

ENTERPRISE RENT A CAR, FLUGHAFENSTR 1 3, HAMBURG, HH, 22335, DE

Telephone

+494051316170

Pick-up Instructions

The Alamo - Hamburg Airport car rental location is in terminal

You can walk to the counter of Alamo - Hamburg Airport car rental.

Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.

Drop-off Instructions

Please follow the rental car return sign and drive directly into the first floor of the parking building next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00
08:00 -22:00

Security Deposit

The deposit amount depends on the car category and can be paid by credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus EUR 25030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, AMEX

Visa Master AMEX

Debit card accepted: Visa, Master, Visa Electron

Visa Master Visa Electron

E-voucher

A mobile voucher is accepted; a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 29.9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original driving licence + Official embassy translation in English

Please note that your English translation should be authorized by the embassy.

Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

For local renters, you need to bring:

Full driver's license issued in Germany

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.
CountriesCharges

Andorra

Austria

Belgium

Denmark

Finland

France

Gibraltar

United Kingdom

Ireland

Show More

Andorra

Austria

Belgium

Denmark

Finland

France

Gibraltar

United Kingdom

Ireland

Liechtenstein

Luxembourg

Monaco

Netherlands

Norway

Portugal

Sweden

Switzerland

Spain

Italy

Croatia

Vatican City State

The Republic of San Marino

Poland

Slovakia

Slovenia

Czech Republic

Hungary

EUR 6.24 per day
Vehicles of the brands Audi,BMW, Mercedes, VW, Land Rover, Jaguar luxury Elite Electric Vehicles cannot be rented for cross border travels to Southern Italy. Airport & Rail locations 6.24EUR per day. All other locations 5.00EUR per day. Maximum charge is 10 days. Prices include taxes and fees.

Not allowed:

Taking rental cars to the countries that are not listed in Allowed is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 950 for Toyota Auris Hybrid,Renault Megane,Fiat Egea,Renault Kwid,Seat Arona,Renault Duster,Seat Leon Sportstourer,Fiat Tipo Estate,Ford Focus,Bmw 1 Series,Bmw 1 Series,Opel Corsa,Toyota Yaris Or Similar,Ford Mondeo,Skoda Ocatvia,Ford Focus,Volkswagen Polo,Volkswagen Id.4,Renault Austral,Renault Rafale,Toyota Hilux,5 2,Peugeot 5008,Ford Tourneo Courier,Alfa Romeo Junior Electric Or Similar,Seat Mi,Renault Twingo,Toyota Corolla,Fiat Tipo,Volvo Ex40,Kia Sorento Auto 5 Doors,Ford Kuga,Toyota Rav4 Or Similar,Fiat Talento 9p,Volkswagen Passat,Dacia Jogger 1.0 5 Plus 2 Seats,Special,

EUR 1150 for Toyota Camry Hybrid,Toyota Vitz Xr Mt Or Similar,Bmw 5 Series,Renault Koleos,Volvo Xc60,Ford Transit,Mini Cooper Cabrio Or Similar,Bmw 3 Series,Volvo V60,Mercedes Benz Vito,Ford Tourneo Custom,Ford Transit Custom,Mercedes C-class,Audi A6,Mercedes Eqs,Haval H6 Gac Gs4,Range Rover Sport,Audi A6,

EUR 2500 for Tesla Model 3 Or Similar,

EUR 1050 for Citroen E-c4 Electric Or Similar,Toyota Auris Hybrid,Renault Megane,Fiat Egea,Renault Kwid,Chevrolet Bolt,Seat Arona,Renault Duster,Seat Leon Sportstourer,Fiat Tipo Estate,Ford Focus,Bmw 1 Series,Bmw 1 Series,Lexus Ux 300e,Opel Corsa,Citroen C3,Ford Mondeo,Skoda Ocatvia,Ford Focus,Volkswagen Id.4,Toyota Hilux,5 2,Peugeot 5008,Ford Tourneo Courier,Alfa Romeo Junior Electric Or Similar,Seat Mi,Renault Twingo,Hyundai Ioniq 6,Volvo Ex40,Special,

EUR 1250 for Toyota Camry Hybrid,Toyota Vitz Xr Mt Or Similar,Bmw 5 Series,Mustang Mach E,Renault Koleos,Volvo Xc60,Ford Transit,Mini Cooper Cabrio Or Similar,Bmw 3 Series,Volvo V60,Mercedes Benz Vito,Ford Tourneo Custom,Ford Transit Custom,Polestar 2 78kwh Range 450km,Mercedes C-class,Audi A6,Mercedes Eqs,Haval H6 Gac Gs4,Range Rover Sport,Audi A6,Toyota Rav4 Or Similar,Fiat Talento 9p,Tesla Model 3 Or Similar,

Theft Insurance Excess differs by car model:

EUR 950 for Toyota Auris Hybrid,Renault Megane,Fiat Egea,Renault Kwid,Seat Arona,Renault Duster,Seat Leon Sportstourer,Fiat Tipo Estate,Ford Focus,Bmw 1 Series,Bmw 1 Series,Opel Corsa,Toyota Yaris Or Similar,Ford Mondeo,Skoda Ocatvia,Ford Focus,Volkswagen Polo,Volkswagen Id.4,Renault Austral,Renault Rafale,Toyota Hilux,5 2,Peugeot 5008,Ford Tourneo Courier,Alfa Romeo Junior Electric Or Similar,Seat Mi,Renault Twingo,Toyota Corolla,Fiat Tipo,Volvo Ex40,Kia Sorento Auto 5 Doors,Ford Kuga,Toyota Rav4 Or Similar,Fiat Talento 9p,Volkswagen Passat,Dacia Jogger 1.0 5 Plus 2 Seats,Special,

EUR 1150 for Toyota Camry Hybrid,Toyota Vitz Xr Mt Or Similar,Bmw 5 Series,Renault Koleos,Volvo Xc60,Ford Transit,Mini Cooper Cabrio Or Similar,Bmw 3 Series,Volvo V60,Mercedes Benz Vito,Ford Tourneo Custom,Ford Transit Custom,Mercedes C-class,Audi A6,Mercedes Eqs,Haval H6 Gac Gs4,Range Rover Sport,Audi A6,

EUR 2500 for Tesla Model 3 Or Similar,

EUR 1050 for Citroen E-c4 Electric Or Similar,Toyota Auris Hybrid,Renault Megane,Fiat Egea,Renault Kwid,Chevrolet Bolt,Seat Arona,Renault Duster,Seat Leon Sportstourer,Fiat Tipo Estate,Ford Focus,Bmw 1 Series,Bmw 1 Series,Lexus Ux 300e,Opel Corsa,Citroen C3,Ford Mondeo,Skoda Ocatvia,Ford Focus,Volkswagen Id.4,Toyota Hilux,5 2,Peugeot 5008,Ford Tourneo Courier,Alfa Romeo Junior Electric Or Similar,Seat Mi,Renault Twingo,Hyundai Ioniq 6,Volvo Ex40,Special,

EUR 1250 for Toyota Camry Hybrid,Toyota Vitz Xr Mt Or Similar,Bmw 5 Series,Mustang Mach E,Renault Koleos,Volvo Xc60,Ford Transit,Mini Cooper Cabrio Or Similar,Bmw 3 Series,Volvo V60,Mercedes Benz Vito,Ford Tourneo Custom,Ford Transit Custom,Polestar 2 78kwh Range 450km,Mercedes C-class,Audi A6,Mercedes Eqs,Haval H6 Gac Gs4,Range Rover Sport,Audi A6,Toyota Rav4 Or Similar,Fiat Talento 9p,Tesla Model 3 Or Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Hamburg Airport

9.7 mi from Hamburg-Finkenwerder Airport

Railway Stations

0.2 mi from Hamburg Airport (Flughafen)

1.1 mi from Ohlsdorf

1.9 mi from Rubenkamp

Other Landmarks

3.3 mi from Alstertal District

3.7 mi from Poppenbüttel Memorial

5.2 mi from Inner Alster Lake

CHECK RATES
Map view of Alamo Store Location
coordinates: 53.62923 10.007929

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 7.5 / 10 Good

  • Vehicle condition: 1.1
  • Vehicle cleanliness: 1.1
  • Spaciousness: 1.1
  • Counter staff: 1.1
  • Pick-up location: 1.1
  • Drop-off location: 1.1
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins

  • Anonymous

    Hamburg

    8 /10 Very good

    Reviewed: Sunday, August 2, 2026

    It was okay overall
    Read More >

  • Anonymous

    Hamburg

    10 /10 Excellent

    Reviewed: Tuesday, June 9, 2026

    Had a pretty good experience overall. As long as you show up at your booked time, everything goes smoothly.
    Read More >

  • Cathy Whit

    Hamburg

    10 /10 Excellent

    Reviewed: Thursday, May 2, 2024

    The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.
    Read More >

  • M.Shahi

    Hamburg

    10 /10 Excellent

    Reviewed: Wednesday, March 25, 2020

    Everything was fantastic
    Read More >

  • Yedda Lucy

    Hamburg

    2 /10 Poor

    Reviewed: Saturday, June 22, 2019

    Read More >

  • Meredith Juliana

    Hamburg

    10 /10 Excellent

    Reviewed: Saturday, April 20, 2019

    Initially, I was very dissatisfied, but after communicating with QEEQ customer service, their attitude improved greatly.
    Read More >

  • Jeff Cronin

    Hamburg

    2 /10 Poor

    Reviewed: Saturday, September 15, 2018

    Read More >

  • Marina Pitman

    Hamburg

    6 /10 Average

    Reviewed: Wednesday, June 27, 2018

    Read More >

  • Jesse Lamb

    Hamburg

    10 /10 Excellent

    Reviewed: Tuesday, May 23, 2017

    I reserved a BMW X5 but got a Volvo XC60 instead. Maybe there were fewer cars available, but I booked well in advance.
    Read More >

More Car Rental Brands at Hamburg Airport

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What's the address of the rental location?

ENTERPRISE RENT A CAR, FLUGHAFENSTR 1 3, HAMBURG, HH, 22335, DE

What is the Telephone Number?

+494051316170

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Alamo - Hamburg Airport car rental location is in terminal

You can walk to the counter of Alamo - Hamburg Airport car rental.

Follow signs to the Car Rental Centre which is located in Terminal 2 arrivals.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please follow the rental car return sign and drive directly into the first floor of the parking building next to the Car Rental Centre at the airport. After parking the car, please go to the counter and ask the staff to inspect the car.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

A mobile voucher is accepted; a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 29.9 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    EU/EEA Driving License

    EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original driving licence + Official embassy translation in English

    Please note that your English translation should be authorized by the embassy.

    Non-local licenses from countries that are part of the International Driving Permit Agreement must be accompanied by an International Driving Permit. Renters with licences from countries that are not part of the International Driving Permit Agreement sho

  • For local renters, you need to bring:

    Full driver's license issued in Germany

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Hamburg Airport

    9.7 mi from Hamburg-Finkenwerder Airport

  • Railway Stations

    0.2 mi from Hamburg Airport (Flughafen)

    1.1 mi from Ohlsdorf

    1.9 mi from Rubenkamp

  • Other Landmarks

    3.3 mi from Alstertal District

    3.7 mi from Poppenbüttel Memorial

    5.2 mi from Inner Alster Lake

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