The car rental staff was waiting for my return at 4 AM; however, the QEEQ Don Mueang Airport return navigation address was incorrect. I started driving at 3:50 AM; the incorrect navigation address kept leading me around the airport. I eventually had to pay 200 Baht for a motorcycle taxi to guide me to the airport's paid parking lot to return the car.

Shouldn’t request any docs or email at the counter. Every thing should be paperless and electronic. And shotten time to pick up vehicle.

Work with budget for paperless to pick up vehicle will be great.

Need to be clear on which airport terminal. We arrived in International terminal but the car pick up is at domestic terminal. This was not made clear when made booking. Lucky the domestic airport is next to the international airport terminal. However is troublesome to enter into domestic terminal as need to go through security scanning.

Like: I would like them to show some details about car music system like synchronise my mobile phone so that I can hear my music and talk with my friends.