KOH SAMUI CAR RENTAL REVIEWS

Very good, the staff will greet you at the airport meeting point with a sign.

The airport counter was very easy to find. Communication was generally smooth. The process of submitting documents and getting the car was also seamless.

Pretty good.

All good no issues, will book again

All good will use again

Very good.

Satisfied

It's okay.

Very satisfied. Although the Hertz store is not located inside the airport, after landing and retrieving luggage at the airport car rental area, the staff was already waiting there. The reception was friendly, and the vehicle was ready in the parking lot.

Satisfactory

The service attitude was excellent.

The service was excellent. I purchased basic insurance on the platform and upgraded to full coverage on-site, so there was no need for reimbursement. The store didn't inspect the vehicle much. Everything was very quick—15 minutes to pick up the car and 5 minutes to return it.

The service is acceptable.

Very satisfied.

Excellent.

The service was thoughtful, they even delivered to the departure terminal.

Overall, the service is satisfactory.

It was an amazing car rental experience. The staff at the ASAP store, especially the lady who assisted us, was incredibly nice, warm, and attentive. She made me feel the genuine hospitality of Thai people during my time in Koh Samui. The car pickup process was very fast, and after handing over the car, she even offered to help us load our luggage into the vehicle. However, since our luggage was too heavy, I politely declined and thanked her. On the return day, it was raining, and the same lady kindly drove us to a distant luggage drop-off point. We rented a brand-new car with less than 5000 kilometers on it, which made us very happy. The car was well-equipped, very clean, and in excellent condition.

Mandatory fuel charges during return and threats to call the police.

The car provided was exactly the same as booked. They personally accompanied me to the pick-up point and clearly marked all the previous scratches.

Excellent