Fast process, car exterior acceptable, but the interior is extremely dirty. The pickup and drop-off location is extremely far from the airport!

We waited at the airport for the shuttle to take us to the pickup location, and the whole process of waiting and getting the car took over an hour. The car they gave me was two tiers lower than what I booked, but they charged the same. Due to the remote location of the pickup point, there were no other rental companies nearby, so it was impossible to cancel and switch to another company, not to mention wasting over an hour. It felt like a scam! Worst of all, the company's staff were extremely lazy and didn't fill the tank. I had to return the car with three-quarters of a tank. If I filled more, I lost money. If I filled less, they charged me extra. Basically, the customer loses out!

Excellent

I got upgraded so needless to say I was very happy with the car . I wish the pick up at airport was faster bs more efficient . On drop off I noticed a huge line up for pick up so I would recommend more staff to service customers

Great offer !!

The location was a bit off the beaten path, but easy to find and navigate to. We got our car within a reasonable time, and it was a very new model, a great value for the price. My only complaint was the faint cigarette smell in the car, but a minor issue.