Great experience! The rental shop is very close to the train station and the famous graffiti street. The staff was very nice! We had already purchased full insurance through the app, and the staff didn't try to upsell us. I asked if I could return the car at 6 PM (our order said to return it by 5 PM), and she said it was fine as long as we returned it before 9 AM the next day. We just needed to refuel and park the car. It was wonderful! Because of this, we had a leisurely two-day drive on the Great Ocean Road and enjoyed ourselves a lot.

The car wasn't clean enough

Great car, great service

This was a handy booking service as it gave a comparison between the car hire companies, but also highlighted the ones where we could pick up from the town we wanted to pick up from and drop off to

The only comment was that i ordered an X-Trail and got a KIA, which is quite considerably smaller and was a challenge getting 4 suitcases into it.