Very satisfied! I have always used Hertz for car rentals in Germany. There are no mileage limits, and the vehicles are relatively new. The rental prices at the airport are twice as high as in the city, so I chose to rent in the city. I originally reserved a fuel car, but when I arrived at the car rental location, I noticed there were only five Polestar 2s available. The lady at the front desk highly recommended it since she drives this model herself. Initially, I was concerned about range issues, but after driving it, I found that electric car ranges in Germany are more reliable than those in China. Charging stations are extremely abundant, and there’s no waiting in line. The plugs are different from those in China, but the charging speed is very fast, so there’s no range anxiety. The only drawback is that the Polestar 2 has a maximum speed of just 165 km/h!

Overall service is acceptable. It's already my fifth time renting here. However, upon arrival, there were no cars in the same class available, only this Hyundai which I wasn't very satisfied with.

Very satisfied

Returning the car was easy. All rental cars are returned to parking lot 4, and it's quite a sight with everyone lining up like herded cattle.

Extra charges and taxes are very high!