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+1-8007618913
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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+33-970019487
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+972-23752163
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+49 6107 6353100
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4127696171
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Reviewed: Fri, Apr 6, 2018
About RIGHT CARS: 2.0 /10
This was a particularly bad car rental experience, so I'm sharing it with everyone. This company is very small and not well organized. The website mentioned airport pick-up and drop-off, but unlike other companies that have buses shuttling between the airport and the company, this one had nothing. After leaving the airport, I had to call them and was told to get there myself, though they covered the cost, so I didn't argue. I picked up the car and after resting the next day, I realized the car had already done over 100,000 kilometers. I couldn’t believe it was so old, but since it was far away, I decided to use it anyway. Two weeks later, one of the tires burst. I changed it myself and went to get it repaired, only to be told it was too old to be fixed and that the other tires were also dangerous. I contacted the company, and they agreed to let me change cars the next day. However, when I arrived, the staff claimed they were unaware and didn't think the car was bad, refusing to change it. Contacting Zuzuche’s customer service was of no help; they only comforted my son but couldn’t solve the problem. I had to handle it myself. When returning the car, I had a gut feeling this company would try something. I washed the car and refueled it. Nevertheless, the next day, I received invoices for $35 and $40. I am currently negotiating with Zuzuche to resolve this issue.

Relevant Reviews on RIGHT CARS in United States

R.Belizaire

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Standard | Hyundai Sonata or similar
Reviewed: Thu, Oct 17, 2019
About RIGHT CARS: 4.3 /10
I reserved the vehicle for pickup at12pm and dropoff at 12pm. My flight arrived at 7pm. The representative didn't want to change the rental time. He was nickel and dimeing on the car insurance. I already had insurance on my own vehicle, so I wanted to transfer the coverage to the rental, but he didn't want to, this way he could make more money on the agreed upon price. The vehicle wasn't the agreed upon vehicle. I wanted to end the weekly rental early, but I was told there's no refund. Guess I won't be using RIGHT CARS anymore. Definitely not customer friendly.......

B.Hernandez

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Standard | Hyundai Sonata or similar
Reviewed: Thu, Jul 11, 2019
“Terrible”
About RIGHT CARS: 5.0 /10
Do not rent with this company, I was given a car that had the trunk already damaged, on my way to my hotel the trunk opened, other drivers honked at me to let me know, not the best way to start. I managed to close it and continue. The second day I called no answer, not the way you want to spend your vacations, on the phone and trying to get another car that never happened. I tied a cord to keep it close. I finally talked to somebody two days before my vacations ended and told them I did not want to be blamed for that, and they told me not to worry about it. Guess what, A week after my deposit was not returned and when I called they said that they will not give me my deposit back because I damage the Trunk!!!!!!!. What is wrong with these people, they are so dishonest, I will not recommend this company at all. Go with the ones that are in the airport, even if is more money One more thing, I spoke to the manager today I mention that I will fill out this survey, and he said that if I do it, he will not help me in any way to get my deposit back. That is so unprofessional.

M.Athari

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Compact | Nissan Versa or similar
Reviewed: Thu, May 23, 2019
“Terrible service”
About RIGHT CARS: 3.0 /10
The pick up location was not specified in the reservation. I called them several times to pick me up from the airport. The Right Cars front desk charged me for rental insurance while I had Comprehensive coverage. They also overcharged me for unlimited toll pass. They forced me to buy it. I ended up paying 3 times more than what I expected based on the rate specified in Easyrentcars.com. It was the worse expereice that I have ever had with rental car companies.

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Economy | Ford Fiesta or similar
Reviewed: Mon, May 20, 2019
“Never Again!”
About RIGHT CARS: 6.7 /10
Rip Off - I have never had to buy additional insurance in my over 20 years of renting cars in Florida. It is not clear that the Liability coverage has to be 300K per person as I had 300K per occurrence. I will not rent from you again.

J.Solorzano

View more >
Economy | Ford Fiesta or similar
Reviewed: Thu, Sep 20, 2018
“great”
About RIGHT CARS: 10.0 /10
Like: all

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