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+1-8007618913
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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+972-23752163
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+49 6107 6353100
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4522806125
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Reviewed: Fri, Apr 6, 2018
About RIGHT CARS: 2.0 /10
This was a particularly bad car rental experience, so I'm sharing it with everyone. This company is very small and not well organized. The website mentioned airport pick-up and drop-off, but unlike other companies that have buses shuttling between the airport and the company, this one had nothing. After leaving the airport, I had to call them and was told to get there myself, though they covered the cost, so I didn't argue. I picked up the car and after resting the next day, I realized the car had already done over 100,000 kilometers. I couldn’t believe it was so old, but since it was far away, I decided to use it anyway. Two weeks later, one of the tires burst. I changed it myself and went to get it repaired, only to be told it was too old to be fixed and that the other tires were also dangerous. I contacted the company, and they agreed to let me change cars the next day. However, when I arrived, the staff claimed they were unaware and didn't think the car was bad, refusing to change it. Contacting Zuzuche’s customer service was of no help; they only comforted my son but couldn’t solve the problem. I had to handle it myself. When returning the car, I had a gut feeling this company would try something. I washed the car and refueled it. Nevertheless, the next day, I received invoices for $35 and $40. I am currently negotiating with Zuzuche to resolve this issue.

Relevant Reviews on RIGHT CARS in United States

B.Weinberg

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jul 21, 2019
“Easy in and out with correct documentation”
About RIGHT CARS: 5.3 /10
Yes, minimal expectation though.
About QEEQ: 8.0 /10

J.Philion

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Compact | Nissan Versa or similar
Reviewed: Mon, Jul 15, 2019
“Poor whit right car”
About RIGHT CARS: 6.0 /10
Pour service on Pick Up plus they m'y insurance so it cust me more for renting a small car next time we will go whit a différente company
About QEEQ: 7.0 /10
Renting on line was easy but right car have pour service for the extra Price they charge us

K.W.

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Compact | Nissan Versa or similar
Reviewed: Mon, Mar 25, 2019
“Bait and switched and not afraid to lie.”
About RIGHT CARS: 2.7 /10
ABSOLUTELY AWFUL. Bait and switched, and claimed that Supplemental Insurance was required by law when it fact it was not. Bold faced lies from the car rental company, still waiting for my deposit return despite it already having been three days.

E.Comer

View more >
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar
Reviewed: Mon, Mar 18, 2019
“subsequently I rented a car from enterprise & got much better car at same price as easy rentcars”
About RIGHT CARS: 6.3 /10
the car had sour odor
About QEEQ: 10.0 /10

L.Pomponi

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Special | Compact Or Larger - Vehicle Determined On Pick-up or similar
Reviewed: Mon, Feb 11, 2019
About RIGHT CARS: 2.0 /10
Do not rent from this fraudulent operation. First, when I booked an ''airport pickup'' I did not realize I would have to take TWO shuttles to get there, this took about 1 hour. But this was the least of my problems. Right-Cars is a literal scam operation. I really cannot understand how with countless reviews confirming mine that they are still in business. I wish I had read the reviews BEFORE my trip. So here is how the scam works: 1) They offered a price that appears cheaper than the others online, so I booked my car. 2) Once you get to their counter they say that you have to pay for their damage and liability insurance. I said that my card covers that. They replied that my card would cover damage but I still had to pay liability insurance unless I had my own. Luckily I had proof of my own personal liability insurance with La Capitale Insurance and presented it to them. He said that he would just have to confirm with his manager that this insurance was acceptable but that their manager was not there at the moment. He told me that in the meantime I would need to sign acceptance of their insurance for 169,40$ USD and give an additional 200$ USD deposit but not to worry as they would not actually claim it from my credit card company. They said it was just a deposit. 3) They force you to take their ''SunPAss for tolls'' and when I said I did not want it (at 15$ USD per day plus toll charges) they became very rude and aggressive. I should have left right there and then but to rent somewhere else last minute was 3 times the price so I decided to still accept the car. The car was dirty and old. When I got back from my trip they billed me all the above extras without my authorization. My credit card company is now suing them to get refunded. Whatever you do STAY AWAY FROM THESE THIEFS!!

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