Good car for an excellent price. Deposit is very high.

Right cars pick up was easy, but the staff was horrible to me when I had a problem with the vehicle. The AC went out and was not working. I was on vacation in Florida and the AC went out. When I called to see how I could fix the problem or get a new car I was told that I didn’t know how to use the AC and that I wasn’t getting a different car. When I dropped the vehicle off the address I was given was wrong and approx 3 blocks away from the actual location. When I arrived at the drop off, Oscar confirmed that the AC wasn’t working and that I would be refunded an unknown amount of money.

Never got car, be cause guy at counter lied and said my card got declined. I called my credit card company right in front of him and they said no request was even sent let alone denied. Told him to run it again and he wouldn't. They were mad that I refused all their additional options (charges). They were also rude to me and everyone else that came into their closet of a shop.

Absolutely a nightmare. I didn't realize it was off-site from the airport, there were no instructions for how to find Right Car, and it wasn't even easy to figure out from my confirmation email what the rental company was. I finally figured it out, called them, and they said they would send a shuttle. A shuttle driver from another company ended up giving me a ride to Right Cars, and he pointed out to me that the Right Cars shuttle hadn't even left. They required a copy of my insurance, which is not normal, and they also required a TWO THOUSAND DOLLAR DEPOSIT which is not normal. When they tried to swipe my credit card, it didn't go through - there was no reason for that, because I have a far more than $2000 limit on my card - and they swiped a second of my credit cards which also didn't go through, again for no discernible reason. The customer service person said that after two swipes, she couldn't swipe it again, and there was no other way for her to rent me a car, so after wasting 45 minutes between the shuttle and this BS company while my grandfather was on his deathbed, I ultimately was not able to rent a car and had to go back to the airport in a Lyft to rent a car from another company at the last minute. I looked on Yelp and this company has an AVERAGE of one star. You should be ashamed of yourself for supporting this scam business.

Do not rent from this fraudulent operation. First, when I booked an ''airport pickup'' I did not realize I would have to take TWO shuttles to get there, this took about 1 hour. But this was the least of my problems. Right-Cars is a literal scam operation. I really cannot understand how with countless reviews confirming mine that they are still in business. I wish I had read the reviews BEFORE my trip. So here is how the scam works: 1) They offered a price that appears cheaper than the others online, so I booked my car. 2) Once you get to their counter they say that you have to pay for their damage and liability insurance. I said that my card covers that. They replied that my card would cover damage but I still had to pay liability insurance unless I had my own. Luckily I had proof of my own personal liability insurance with La Capitale Insurance and presented it to them. He said that he would just have to confirm with his manager that this insurance was acceptable but that their manager was not there at the moment. He told me that in the meantime I would need to sign acceptance of their insurance for 169,40$ USD and give an additional 200$ USD deposit but not to worry as they would not actually claim it from my credit card company. They said it was just a deposit. 3) They force you to take their ''SunPAss for tolls'' and when I said I did not want it (at 15$ USD per day plus toll charges) they became very rude and aggressive. I should have left right there and then but to rent somewhere else last minute was 3 times the price so I decided to still accept the car. The car was dirty and old. When I got back from my trip they billed me all the above extras without my authorization. My credit card company is now suing them to get refunded. Whatever you do STAY AWAY FROM THESE THIEFS!!

Like: My 3 very good on the car very nice and economic.