Poor

Right cars was only interested in selling expensive add ons, would not except insurance info, or cancel and refund monies already paid. Worst experience by far in rental car service

The windshield wipers were non functional. I was in a rainstorm driving blind. When I called to complain, Right Cars hung up on me and the lady was very rude.

Hidden charges for tools never disclosed till checking out

The staff was extremely rude and didn't care about my voucher and didn't care about the tolls at a rate of $90.00 for the 9 day rental. I don't drive in Miami except to get to the Florida keys and back to airport. Major ripoff I called the very next day to your company to complain. I was also told by two different employees on two different calls to you about my miles being unlimited rate according to my voucher to go ahead and drive because we will cover it for you. I was charged by Right Car $187.50 on Jan.17 2019. I then started a dispute with my credit card company. I was never given a contract proof to booking with your company stating anything regarding my Florida drivers license. I will never use your company again and will spend my all my extra time writing bad reviews on your company because you don't take care of your customers the way the your employees say they will. Unsatisfied and very dissapointed in your lack of customer service Marian Runnels

You need to ask someone to call the rent a car for them to pick you up. They tell you to use the courtesy phone; but the phone doesn't work.