They lied and said my credit card wasn't working and that it kept declining when they tried to charge the 2000.00 security deposit. i called my CC company in front of them and they told me that there was no transaction being made. They lied and said it declined because they wanted me to pay for insurance when i had proof of my OWN. i fought with him and he showed care in the world. what a shame.

They could use more late model ⁹vehicles

Quite simple and quick

They did not explain what was needed for insurance and charged me without telling me. They also tack on a bunch of hidden fees like mileage and sunpass once you get there...

Tried hard to charge me for lots of stuff I didn't need. Tried to charge me extra for a bigger car because they didn't have the smaller one I reserved. Tried to convince me I needed to pay an exorbitant fee for a toll transponder I didn't need. Etc.

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.