Terrible.

This is an off site vendor. Two Venezuelan young men operate the whole business. They are open 8 am to 8 pm. You have to go to Terminal 1 to the bus stop position 7 and call and wait for their van. If you do this there are no problems. Be SURE you have bought insurance and have that policy (or yours) as evidence. Amazing prices and friendly service.

I didn't rent a car, because when I arrived at office, attendant did charge me another price, so I had to guive up to rent a car.

I called my bank and was told that it was their machine, this confirmed by a rental I did later in the day.

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.

The staff at the counter was not pleasant and did not listen to me.This is in regards to insurance of the rental car. I am covered by my insurance for rentals in US and Canada. Staff at the desk forced me purchase a policy of $14.00 US per day for 21 days, total of $313.00 US. This is a rip off.The cost of the car was $252.US. All necessary documents was provided. Very bad experience with this company. No more.