Things went very smoothly for vehicle pickup and drop off. Very easy. The girl at pick up was very helpful. They could provide better instructions to find the shuttle pickup area is the only suggestion.

The pick up area was not located directly at the airport. We had to walk for a good 5-10 minutes with my dad (who is an elderly person), then wait more than 15mins for a shuttle to drop us at the APEX site where we had to queue for 20mins before talking to a very slow and not competent person (for another 20mins before we could get the vehicle)

It was very good, thanks

The lady who served us was very friendly but l wished she had spent some time with me going through such things as Spare wheel Radio GPS Route out os site Ets

All good

Terrible customer service at pick up and drop off-lazy employees, huge line, no smiles, poor communication. Will never use apex or easy rental cars again

Pick up lady was relatively inexperienced; drop-off lady was very nice.