Good service with some annoying hangups on europcar side

Great service, friendly staff.

The car was a 9 seater and was brilliant for our trip, it was clean on arrival. The only thing is the car park is very tight, apart from that all was smooth.

Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.

Excelled service! Quick and no hassle

Car was fairly new, but had some damage, and a few damaged panels had to be pointed out to staff. Car also had no water in the screen washer reservoir. Staff were great and helpful. No issues whatsoever.

Had doubts about booking through Easyrentcars.com after reading reviews but went ahead and booked. Smooth process and no issues whatsoever. Got the best price on the Internet. Thanks!