Good service with some annoying hangups on europcar side

Absolutely terrible direction signs for drop-off in Terminal 2 (instead of Terminal 1). I did a few laps looking for a ride.

“Car” a lot bigger than expected - given a Fiat Ducato (9 seats) rather than the advertised VW Caravelle (7 seats) “or similar”. In my view 9 seaters should be in a different category - unbelievable that something like a Ford Galaxy is in the same set of ACRISS/SIPP codes as a massive Ducato! Asked but they did not have any smaller 7 seater available. Very challenging to drive and park due to the excessive size. Long wait in queue at pickup, but staff friendly and to their credit they didn’t do a hard sell on extra insurance when I explained I already had other excess cover. Also good that they didn’t try the usual hire company trick of trying to charge for spurious damages on drop off (it already had a lot of existing scratches)

Yes staff wqs helpful and good service

Excellent

sur mon bon de réservation il n'était pas écrit europcar j'ai longtemps cherché ou m'adresser. j'avais demandé une voiture avec un GPS, il n'y en avait pas. voiture sale (crotte d'oiseau)

Like: Nice and brand new car. Logic of truck s strange.
Dislike: Child seat is quite overpriced. Getting a car took forever, over an hour, though there was no queue and car was prebooked.