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Reviewed: Sat, Aug 11, 2018
About Europcar: 10.0 /10
They rented me a SEAT manual FR model. No queues, just inspection, check the contract, sign and drive away. That simple. However, I couldn't understand all the detailed contract terms. There were two minor issues, and it took a while to communicate with the staff since language was the biggest barrier on this trip. But the staff was very patient and thorough in explaining it to me. I managed to understand most of it, so I signed and drove away.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in Germany

Elliot Strachey

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Reviewed: Sun, Feb 9, 2025
About Europcar: 6.0 /10
About QEEQ: 10.0 /10

Myra Lawrence

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Reviewed: Sat, Oct 19, 2024
About Europcar: 8.0 /10
The car rental company is great and convenient.
About QEEQ: 8.0 /10

Lewis Bartholomew

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Reviewed: Sun, Jul 7, 2024
About Europcar: 8.0 /10
Very good
About QEEQ: 8.0 /10

Crystal Service

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Reviewed: Mon, Oct 28, 2019
About Europcar: 6.0 /10

Kay Pound

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Reviewed: Sun, Dec 31, 2017
About Europcar: 8.0 /10
When picking up the car at Düsseldorf Airport, the staff kept saying that the insurance I bought wasn't zero-deductible and strongly recommended I add coverage (costing over 300 euros). Although QEEQ had already advised against believing the rental company's upselling, I ended up buying it again (previously got tricked in Spain). This time there was indeed significant scratching. When returning the car in Switzerland, I was met by an intern who didn't know much and kept saying I rented the car in Germany and he didn't understand German. I asked him to check the system to see if my insurance would cover it, and he kept saying he didn't know. The other staff also didn't help explain it to me. In the end, I still don't know if my credit card will be charged, making me feel very uncertain even after buying expensive insurance.
About QEEQ: 8.0 /10

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