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Search for Dollar Car Rentals in London

Not happy with Thrifty staff

Reviewed: Tue, Jun 4, 2019
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About QEEQ: 10.0 /10
BMW 5 Series image
Dollar
London
United Kingdom
Luxury | BMW 5 Series or similar

Relevant Reviews on Dollar in United Kingdom

Troy Nick

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Dollar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Mon, Jul 16, 2018
About Dollar: 8.0 /10
The company arranged a car to pick us up and take us to their office. When we arrived at the airport parking lot after our flight, the car was already full. The driver politely asked us to wait a moment while he dropped off the other passengers and then came back for us. We waited about 40 minutes before the car returned to take us to the rental company. We waited about 10 minutes at the counter and another 10 minutes for the paperwork. The whole process was very courteous.
About QEEQ: 10.0 /10

Karen Jackson

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Jan 9, 2015
About Dollar: 6.0 /10
Service was too slow and the location is a bit far from the airport, requiring a shuttle bus.
About QEEQ: 8.0 /10

R.Khondker

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Full Size | Jaguar XE or similar
Dollar
Inverness
United Kingdom
Reviewed: Wed, Aug 21, 2019
“It was eat with easy rental but tough to deal with Thrifty”
About Dollar: 5.7 /10
It was not rented by dollar. It was from Thrifty. Absolutely horrible. They charged me £380 extra for damages I didn’t do because they were busy to check car when I dropped off and claimed I made scuff marks.

J.Singh

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Compact | BMW 1 Series or similar
Dollar
Birmingham
United Kingdom
Reviewed: Fri, Aug 9, 2019
“Great car but poor service from thrifty”
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com

J.Hewitt

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Economy | Ford Fiesta or similar
Dollar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Thu, Jun 27, 2019
“Awful”
About Dollar: 5.3 /10
Needing an NI number to release a car is excessive (other companies don't ask for this). Staff at pick up location unprofessional. Discussing who had drunk the most the night before, the sexual desirability of celebrities and who could avoid the most work. Car inspector rude. Drop off process took far too long but at least Worcester staff were professional

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