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Search for Dollar Car Rentals in London

Not happy with Thrifty staff

Reviewed: Tue, Jun 4, 2019
About Dollar: 8.3 /10
They did not explain how tolls work. I did not know I had driven through tolls till I recevied the toll notice which I paid. I paid the two tolls and the two fines, each being £22, which was the £2 toll and £20 fine. I then received a notice for an admin fee of £42 for each toll notice. They have a duty of care to tell their customer how their tolls work, and if they do have to send the dmin fee, it should not be double the price of the toll and fine put together. I will NEVER hire with Thirfty again... locally or internationally
About QEEQ: 10.0 /10
BMW 5 Series image
Dollar
London
United Kingdom
Luxury | BMW 5 Series or similar

Relevant Reviews on Dollar in United Kingdom

Hale Benson

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Sep 26, 2014
About Dollar: 10.0 /10
Very professional and the procedures are complete.
About QEEQ: 10.0 /10

S.Shivakumar

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Economy | Ford Fiesta or similar
Dollar
Edinburgh
United Kingdom
Reviewed: Fri, Aug 30, 2019
“Quick and easy. Found the best rates.”
About Dollar: 9.0 /10
Great staff. Very friendly and informative.
About QEEQ: 10.0 /10

A.Hart

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Full Size Van | Ford Galaxy 7 Seats or similar
Dollar
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Wed, Aug 14, 2019
“Watch out! You might not get what you ordered.”
About Dollar: 6.0 /10
The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.
About QEEQ: 8.0 /10

AHE

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Compact | Hyundai i30 or similar
Dollar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Wed, Aug 7, 2019
“Awful in the communication and information upfront but the actual rental was smooth and easy”
About Dollar: 7.3 /10
The phone number on the booking confirmation was not a phone number but an excel converted string of numbers and letters. The pin location that was included pointed to a location far off from the actual car rental office. Nowhere on the confirmation was mentioned that the actual rental was through Thrifty car rental. This would have helped tremendously finding the right place...

U.CHANDARIA

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Luxury | BMW 5 Series or similar
Dollar
Watford
United Kingdom
Reviewed: Sun, Sep 23, 2018
“Thrifty is my very regular local car hire !”
About Dollar: 8.4 /10
Like: Well I have been happy with Thrifty from day one .. Been hiring them for a while now
Dislike: No comments here

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