I will not use Routes again if I can help it!

United States

Reviewed: Sun, Jun 2, 2019

About Routes: 7.0 /10

It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.

Routes

Orlando International Airport(MCO)

Orlando

United States

Intermediate | Toyota Corolla or similar

1 days rental

Relevant Reviews on Routes Orlando Airport

L. B

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, Oct 1, 2019

“Very easy and fast”

About Routes: 9.3 /10

Excellent service

About QEEQ: 10.0 /10

Very smooth

Baul

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Wed, Jun 26, 2019

“This rental was thru third party booking, the booking was not clear on who was the true company”

About Routes: 7.3 /10

All planning for rental say easy rental cars but last sentence in communication said Routes

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, Jun 18, 2019

About Routes: 10.0 /10

Hi, it was the first time that I was told by any car rental company that they would not take the car insurance on a credit card. I heard that in Mexico, but never in US.

Karen C.

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sun, May 12, 2019

“Confusing pick-up and overcharged.”

About Routes: 8.0 /10

There are 3 Easy, Easi, EZ car rental shuttles at Orlando. Took 1 of those, wrong location, shuttle back to airport, shuttle to Routes. Very confusing. At night and alone. Not sure I would rent off site again. They also insisted on a binder from my auto insurance company. In MA that is only for property. Declaration page (which I had) is for auto. Finally took care of over the phone. Then the SUV I reserved wasn't available. They tried to upgrade me to a BLACK (in FL heat - no way) oversized Jeep that looked more like a hummer. I am 59 and disabled. I would have needed a step to get in. My friend I was visiting could not possibly have gotten in. Miraculously, the Rogue was available after all. In the end, the vehicle was great and return a breeze. Oh, I was overcharged about $12 from what I authorized over the phone. I haven't called about that yet. Not cool.

About QEEQ: 7.0 /10