The best car rental experience ever.

I was delighted with the competitive price, the ease of booking, the quality of the vehicle and the speed of pick up at the counter.

It was easy to navigate and clear to understand.

Car was not clean and was poorly maintained. The staff did not consider my prepaid voucher and charged my credit card. upon reporting this to the customer care, I was told that it was only a deposit and should be returned when I return the car. But that didn't happen and it took me a couple of email follow ups to get back my money.

Like: Starting with the employee who handled the initial registration when collecting the vehicle (she was fantastic!), all the way through to the vehicle itself and finally the dropoff, I was extremely impressed and happy. Would rent from National every time.

Like: Collecting the car was super convenient.
Dislike: The car had a cracked wind screen which we only realized after we drove out about 30 min. We then had to drive back to change the car. But the change process was super quick and easy.