I was given almost brand new mercedes Benz, only 1200 miles Very happy with the vehicle, and budget staff

Booking platform was excellent, still can't believe the deal you got me, my relatives from UK could not fathom my deal. Around 20 pounds a day for brand new mercedes, unheard of!

Arrived at the Budget Desk to be told that I needed a printout from DVLC giving details of any points on my Licence. Wasn't aware that this was needed but one of your staff was very helpful and in the end was able to take the van. You need to make this requirement VERY CLEAR and not hide it in the small print. We booked a Mercedes van but were given a Peugeot instead. The van was OK but I did not realise it would have AVIS signage in large red letters on the side!!!!!!!

I ordered a small van but on pick up was given a Volkswagen transporter which was far too big for my purpose. The passenger seat was very uncomfortable.

The rented car had an engine problem (EPC) and the service replaced it.