Routes was Great, EasyRentCars have room to improve

Everything good, except that the car was barely cleaned

I will NEVER use your service or the rental company Routes again. The staff at Routes were rude (put me on hold and hung up twice while i requested pick up), would not honor my agreement stating the changes were due to ICBCs recent insurance chands and the only solution they wanted to provide was to send me to their competitor.

Staff were friendly and proficient, although understaffed at counter resulting in a long wait after an already long day.

Worked well.

The car was excellent, however, the inside of the windscreen was dirty. This made driving I'm bright sunlight very difficult Also, the windscreen washer fluid did not contain de-icer/detergent and so immediately froze when sprayed onto the windscreen.

Like: I was surprised what that I paid so little for a good car. Everyone else was 2 times as expensive.
Dislike: Nothing