The overall service was good, very professional and convenient. Everything was great except the contract not being available in English and the rather high risk-driving fee.

A very good experience, the car was powerful. There were no extra issues except for the added European environmental tax, everything else was okay.

We had a great experience with the car we booked online. The staff on the counter in Carcassonne was very friendly. All went well with drop off.

Cannot remember much of booking car as it was a few months ago but it must have been easy enough as I don't remember having any problems with it.

1. it is really difficult to find the way to drop of the car. They give you a picture with the way you have to follow in order to deliver the car but on that road there is not any petrol station to fill the car and is like a labirinth. 2. On the paper which you received when you take the car sais that if you want to drive on the highway you have to pay . There is not clear of how much money you have to pay and the sign of the car for the swiss highways there is not sticked on any car of Europcar . That means that company does not stick the stickers in order to pay 40 euros just to drive on swiss highways. When i ask them about the sticker they told me is mine. The sticker is not mine it is has to be stuck on the car. 3. They told me that i will be charged with petrol because i coouldnt find a petrol station on the map they told me to follow and till now i have no idea about the cost.