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Live chat Email us Service Code: 3851431035
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Reviewed: Fri, Jun 6, 2014
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Relevant Reviews on Europcar in France

Rebecca Eleanor

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Reviewed: Thu, Jun 18, 2020
About Europcar: 2.0 /10

Maureen Ruskin

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Reviewed: Fri, Oct 24, 2014
About Europcar: 10.0 /10
Great, except the location is a bit remote.
About QEEQ: 10.0 /10

B.Jones

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Medium SUV | Hyundai Tucson or similar
Reviewed: Tue, Jun 21, 2022
“Dissatisfaction”
About Europcar: 8.0 /10
So, regarding documents, your website says to check gov.uk, which says no IDP for France. Then Qeeq sends an email during bank holiday stating that IDP is Mandatory for pick up. Could not get one as all post offices closed. This led to a couple of days of concern not knowing if we could pick car up or not. Thanks guys, it's not Mandatory for France!

B.Lozano

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Compact | Peugeot 308 or similar
Reviewed: Mon, Sep 9, 2019
“Nightmare”
About Europcar: 3.3 /10
WE reserved the car for pick up at 12pm we received a confirmation, we arrived at Europcar at 1155am, nobody was at the counter, we waited a man came and say they closed at 12pm, and if we wanted the car we will have to pay extra 50 euros!! We told him we were there before 12pm, he was very rude, and ask for another credit card, there is a pending $500.00 dollars charge from them, if it goes through I will deny it! He gave us the wrong address to return the car as well as easy rental, The guy at Europcar was supposed to give us a map and a code to return the car!!, he did not we spend 1 hour driving around Lyon to find the location we almost missed our train because of this, really bad bad service !!!

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Economy | Citroen C3 or similar
Reviewed: Sun, Feb 24, 2019
“Had to pay 100 euros extra to upgrade as the car class I ordered was not available.”
About Europcar: 5.7 /10
Will never use Europcar again! And will never hire from the French side of Geneva airport again - both are too much stress and hassle! No winter tyres available on a car that will spend 90% of its time driving up the alps? Then told because I didn’t have winter tyres I need to up the insurance to cover - double the rental. Then told car I ordered not available and to get a car we could fit our luggage in I needed to pay an upgrade, not happy! Then access to French side of Geneva airport is unmarked and very difficult to find - even with Satnav. Whole rental was a very stressful experience for 80 miles driven to resort and back, next time we will use a transfer service!
About QEEQ: 8.0 /10

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