Only accepts credit cards with chips, poor service.

AVIS is a very professional car rental company. The counter is right at the exit of Chiang Mai airport. Even though I don't understand English, I quickly completed the procedures. The staff at Phuket airport were also very professional when I returned the car. It was an enjoyable car rental experience.

The service at Avis in Chiang Mai was poor. It took over 2 hours of communication at the counter to get the car, which was very disappointing. The vehicle's condition was okay.

에이비스 사무실이 공항내부에 있어 외부에서는 사무실을 찾을 수 없었습니다. 공항에서 근무하시는 분이 대신 전화 주셔서 차를 빌릴수 있었습니다.

The pick up process was easy and hassle free. However, the drop off was otherwise. Due to language barrier I had procced to park the car at the airport parking and incurred parking fee of THB20. There was no clear explanation on the drop of process. Overall I am satisfied with the service.

Easy and hassle free car booking app.