Alamo makes car rental very convenient. The self-service pickup is very quick. During the ten-plus days of using the car, I scratched the left bumper and the trunk in two small places. When returning the car, I informed the staff, who told us it was not a big deal. The return process was also very straightforward; they just took a quick look at the car, and we were done.

The staff asked if I wanted to pay extra to upgrade the car model. I firmly refused but was still given a four-door car in the end. The practice of trying to get customers to upgrade when no two-door cars are available greatly diminishes my impression of the company.

This company is very good, their service for changing and returning cars is excellent.

Great car condition and high efficiency.

Car was big and sufficient in size. It took around 40 mins to get into the car as they wanted to upgrade the car but the price started at 95 dollars a day. We said we would only consider an extra 25 dollars and the lowest they would offer was 40 dollars. Only extra was that the upgrade was a 4 wheel drive.