Picking up the car went smoothly and was convenient. It wasn't in the city but in the west of town among a bunch of car dealerships. We asked some local people for directions.

Very good.

The staff’s English was easy to understand and he was very polite. Even though the fuel was a bit low on return, he didn't mind. After refueling, we drove for a while. Time was tight and the Frankfurt airport area is quite confusing, so we didn’t look for another gas station nearby.

No waiting in line, immediate service. The clerk said zuzuche brings in an average of 4-5 customers daily.

The car was exactly what we asked for. Very clean and new. Very good service at the counter. Easy to find right by arrivals at Frankfurt airport.

straight forward and good value. Will definitely use again.