It's okay

The shop is located right in the CBD, easy to find, and the pickup point is also quite close.

The GPS malfunctioned during use, couldn't return the car at night, had to make another trip in the morning. Tire pressure was low, causing a driving hazard, windows were dirty, lots of noise inside the car, no Chinese service, and the fuel tank was not full!

Rented a car in Cairns for a day trip to Paronella Park. After picking up the luggage, called the rental company, and they sent a shuttle to pick us up from a designated area at the airport. The airport is very close to the city center, a 10-minute drive. The vehicle was very new and in good condition.

Overall satisfied. Fuel is full, Toll Tag is stick to the front mirror, car perform like new, staff is nice & the office location is just walkable distance to our hotel. The only problem was the car's front mirror & side windows were dirty & hard to clean up with just tissues. Also the returned process is blazingly quick.