Excellent service

The staff at the car rental was very nice. Knowing it was my first time renting a car and I was quite nervous, he took me to the car.

Pros: When picking up the car, I was informed that the original model was not available, so they upgraded me to a Volvo XC60. The car was more premium (though it did consume more fuel). The vehicle was also fairly new, with less than 10,000 km on it. Cons: The car was given to me with half a tank of fuel instead of a full tank. I ended up refilling it significantly when returning the car...

If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.