ja war gut

beste App

No notable service, but at least it wasn't crowded.

The staff at the pickup location seemed quite clueless and added extra charges beyond what was on the order. The safety seat they provided was also very poor. After an accident, there was nobody at the counter to answer the phone, so I had to call the hotline number on the contract and then get transferred to the counter. Their hotline and counter staff had differing opinions on whether to call the police, and their final reimbursement response was inconsistent with what was on the contract.

Due to a sudden train cancellation, we had to rent a car from Dresden to Berlin on October 6th because we needed to catch a flight back home from Berlin Airport. Although our last-minute booking was confirmed, the rental company couldn't provide a vehicle on such short notice. Realizing our predicament as a group of six, a very kind employee from the rental company helped us call and arrange for a taxi, and we finally made it to Berlin Airport. We are very grateful for her kind assistance!

The store didn't even ask me and just added full coverage, charging me several times more than the rental fee. It was absurd! Later, I switched to an automatic because the manual was too hard to drive and discovered I had full coverage. Since I had bought comprehensive insurance from QEEQ, I only needed basic coverage. It took forever, but the fee was already charged. Not sure if they'll refund the difference. So frustrating!