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The worst rental experience ever!

Reviewed: Tue, May 21, 2019
About RIGHT CARS: 2.7 /10
Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

A.Crowder

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Economy | Ford Fiesta or similar
Reviewed: Fri, Aug 2, 2019
“Poor”
About RIGHT CARS: 4.7 /10
I should have checked the reviews first, there is a reason they only have one star. We tried to call from the airport 4 times and it kept saying no one is able to answer your cal. Finally an airport employee told us where to go and said they would be around in about 15 minutes, it was more like 30. The car had electrical problems that didn’t affect us too much but scared us the car may not make it back.

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Economy | Ford Fiesta or similar
Reviewed: Thu, Jun 13, 2019
“Bad car rental agency”
About RIGHT CARS: 6.3 /10
They tell everyone there who is using their own insurance, that their property coverage isn't high enough, even though they have different values and the only notice is the liability amount minimum required... thereby forcing everyone to get additional insurance. There isnt communication on how to find the car rental place. Thereby making it a long and confusing search.

d.spearman

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Economy | Ford Fiesta or similar
Reviewed: Thu, May 23, 2019
About RIGHT CARS: 2.0 /10
Total scam artist at Right Cars. Would never book with them nor will i recommend them to anyone.

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Economy | Ford Fiesta or similar
Reviewed: Mon, May 20, 2019
“Never Again!”
About RIGHT CARS: 6.7 /10
Rip Off - I have never had to buy additional insurance in my over 20 years of renting cars in Florida. It is not clear that the Liability coverage has to be 300K per person as I had 300K per occurrence. I will not rent from you again.

A.Pinto

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Compact | Nissan Versa or similar
Reviewed: Fri, May 3, 2019
“Unclean car, forced to take extra insurance, car falling apart, junk in trunk, and very dirt.”
About RIGHT CARS: 4.3 /10
This was the WORST car rental I have ever experienced. There was no wiper fluid, the engine light would not go off, there was a terrible ticking sound from the steering column when you made turns, the air pressure light wouldn't go off, the car was dirty, the pick up experience was terrible, and the FORCED me to take the extra insurance, even though I already had insurance through state farm. NEVER AGAIN.
About QEEQ: 7.0 /10

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