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The worst rental experience ever!

Reviewed: Tue, May 21, 2019
About RIGHT CARS: 2.7 /10
Absolutely the worst car rental experience we’ve ever had!! The charges that we had agreed to through Easy Rent Cars were only the beginning. We were surprised to learn that we HAD to buy RIGHT CAR liability insurance even though I produced the documentation from my Canadian insurance company stating that I was covered (add approx $25.00 to our final bill) They then proceeded to inform me that we had no choice but to purchase the SUNPASS and that would be another $10 per day of rental. The car was less than clean when we got it and the smell of cigarette smoke was overwhelming!! The gas tank was at 3/4 full, when we got it also! When traveling on the highway the car felt like the front wheels were going to fall off and we were afraid to go over 55 mph. The car rental that was suppose to be $52.34 Canadian ended up costing us over $100.00 $US when Right cars were finished with the bill! Anyone considering renting from this firm ... save yourself some money and frustration ... rent from a reputable agency. It was an extremely frustrating start to a vacation!! Never again!!!
Special | Compact Or Larger - Vehicle Determined On Pick-up or similar

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

J.Alvarez

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Compact | Nissan Versa or similar
Reviewed: Thu, Aug 1, 2019
About RIGHT CARS: 2.0 /10
They are running a scam and making you pay cash for minor scratches and tiny dings that were already there.

S.Connolly

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Economy | Ford Fiesta or similar
Reviewed: Mon, Jul 29, 2019
“It is a scam! They tell you $11 a day for car? NOT TRUE!!”
About RIGHT CARS: 4.0 /10
It is a scam! They tell you $11 a day for car. If you want their car you must purchase their insurance, and toll pass from them. By the time you are done, you are paying over $180 a day for a Ford Fiesta. The guys at the counter was very nice! We refused to rent a car from them, so they took us back to the airport.

F.Gutierrez

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Economy | Ford Fiesta or similar
Reviewed: Sat, Jun 8, 2019
“Service with a smile. Thanks”
About RIGHT CARS: 10.0 /10
Service with a smile
About QEEQ: 10.0 /10
Easy to use

S.Eason

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Economy | Ford Fiesta or similar
Reviewed: Sat, Apr 20, 2019
“I could not get the car and I also could not reach anyone via phone this has been terrible”
About RIGHT CARS: 2.0 /10
Do not rent from this company they want 300,000 dollars worth of car insurance for crappy 12,000 cars.

M.Runnels

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Economy | Ford Fiesta or similar
Reviewed: Thu, Feb 28, 2019
About RIGHT CARS: 3.3 /10
The staff was extremely rude and didn't care about my voucher and didn't care about the tolls at a rate of $90.00 for the 9 day rental. I don't drive in Miami except to get to the Florida keys and back to airport. Major ripoff I called the very next day to your company to complain. I was also told by two different employees on two different calls to you about my miles being unlimited rate according to my voucher to go ahead and drive because we will cover it for you. I was charged by Right Car $187.50 on Jan.17 2019. I then started a dispute with my credit card company. I was never given a contract proof to booking with your company stating anything regarding my Florida drivers license. I will never use your company again and will spend my all my extra time writing bad reviews on your company because you don't take care of your customers the way the your employees say they will. Unsatisfied and very dissapointed in your lack of customer service Marian Runnels

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