Weird company policy for mandatory insurance of 300000, though I have insurance. I had to pay extra.

Right cars pick up was easy, but the staff was horrible to me when I had a problem with the vehicle. The AC went out and was not working. I was on vacation in Florida and the AC went out. When I called to see how I could fix the problem or get a new car I was told that I didn’t know how to use the AC and that I wasn’t getting a different car. When I dropped the vehicle off the address I was given was wrong and approx 3 blocks away from the actual location. When I arrived at the drop off, Oscar confirmed that the AC wasn’t working and that I would be refunded an unknown amount of money.

Please train your staff on customer service 101. I was told since I got a good price, I shouldn’t expect good customer service. This was told to me by a staff member.

Do not rent from this company they want 300,000 dollars worth of car insurance for crappy 12,000 cars.

Will never use right cars again will tell anyone we know never to use. You gave me the worst rental experience I should have canceled over the price you declined my proof of insurance and scammed me into sunpass want refund of $128

Like: My 3 very good on the car very nice and economic.